At MyFerry, the safety of our users is our top priority. We are committed to providing a secure and reliable ferry service through the following measures:
Vessel Safety: We work with ferries that comply with LASWA safety regulations and undergo regular inspections.
Emergency Preparedness: Within our app, we have features set to maintain emergency protocols, and 24/7 monitoring.
Passenger Conduct: We encourage respectful behavior on board and reserve the right to refuse service to individuals who pose safety risks.
Health & Sanitation: We follow hygiene and sanitation protocols to ensure a clean environment for passengers and crew.
2. Privacy Policy
MyFerry values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
2.1 Information We Collect
Personal details (e.g., name, contact information, payment details) for booking and identification.
Usage data (e.g., location, trip history) to enhance user experience.
Technical data (e.g., device information, IP address) for security and analytics.
2.2 How We Use Your Information
To facilitate bookings, payments, and customer support.
To improve our services, security, and customer experience.
To comply with legal and regulatory requirements.
2.3 Data Protection & Security
We use encryption and secure storage for sensitive information.
Access to personal data is restricted to authorized personnel.
We do not sell or share your information with third parties without consent.
